Parent & Student FAQs

Parent & Student FAQs

Take a look at our frequently asked questions:

Returning to School:

In order to ensure social distancing we may have ask you to use different entrances. Your school will email you specific instructions. There will also be additional signage at the entrance to school.

Please check your school’s status for specific information. Click Here.

We appreciate that this is a very worrying time – we are working hard to ensure that both students and staff are kept safe when returning to school. We have put additional safety measures and cleaning in place that you can learn about on this site.

Our schools are already open for some children and we currently have enhanced safety and cleaning measures in place such as regular hand-washing, and limiting the movement of children in school. By following the guidelines that the government has published to schools (you can read them here – ) we are risk assessing each and every school, classroom and learning space. The bottom line is if it isn’t safe, we won’t do it.

It is unlikely that schools will be able to run ‘Transition Days’ in the usual way. Our schools are developing a suite of online tools, video and content to help your child access information, feel safe and get excited about their next step.

The government has already said there will be no penalties for families who do not send their children to school, however we would encourage you to take up these places.

A Family Bubble is a small group that each student will be part of when they return to school. Each bubble will be assigned staff who only work with students in that bubble. To keep them safe – students and staff will only be able to work, study, take breaks and eat lunches within their bubbles. Bubbles will have no more 15 students in them.

The latest Government guidance is that wearing a face covering or face mask in schools or other education settings is not recommended. Face coverings may be beneficial for short periods indoors where there is a risk of close social contact with people you do not usually meet and where social distancing and other measures cannot be maintained, for example on public transport or in some shops. This does not apply to schools or other education settings. Schools and other education or childcare settings should therefore not require staff, children and learners to wear face coverings. The majority of staff in education settings will not require PPE beyond what they would normally need for their work, even if they are not always able to maintain a distance of 2 metres from others. (

Primary Schools – We will be providing hot and cold lunches on a two week menu cycle which will include all popular dishes. This will be free of charge to Year R and Year 1 as their entitlement and any Year 6 student who is entitled to free school meals, usual paid costs remain the same. Food offer will be pre-ordered by students in family groups to ensure a speedy service with minimal time spent in queues.

Secondary Schools –  We will be providing a range of hot and cold pre packaged Grab & Go foods as well as a main meal option for lunch.

All payments to be made via cashless system (parents to top up online) and those students entitled to free school meals will be able to use their allowance as usual.

All schools – we will be ensuring social distancing measures are upheld in dining rooms and are planning on staggered lunch breaks to ensure family groups are kept isolated. Robust controls are being implemented in kitchens to ensure catering staff are social distancing whilst preparing and serving food and extra checks will be made to ensure our caterers provide exceptionally high food safety standards are maintained.

In order to welcome students back to school safely and ensure social distancing we may have to introduce a staggered timetable. Please check your school’s status for specific information. Click Here.

We will be endeavouring to maintain social distancing as far as possible. Our Family Bubbles will help to minimise the amount of unnecessary contact with others.

Each school will be making their own individual decision. Please check your school’s status for specific information. Click Here.

Keeping Safe:

We advise you to refer to the Government guidance. The Government has provided advice for certain situations where families should self-isolate. The latest Government advice, which is constantly being updated, is available here:

Should you test positive for COVID-19 you must inform your Headteacher or the leader of your Family Bubble.

We are supportive of the Government self-isolation strategy. If a member of your child’s bubble, student or staff, shows symptoms or tests positive for Covid-19 we will be asking everyone in that bubble to stay at home and self-isolate for 14 days.

Non-returning students:

We are currently unable to confirm which additional years we can welcome to school this year.  As the situation develops we will keep you up to date. However, we will be looking at different ways to celebrate all students completing their exams in the summer.

Any student or year group not in school will continue to have work set by their teacher.  The school will continue to offer support for home learning opportunities.

We are currently unable to confirm when we can welcome back additional years. We will be following the Government recommendations and will only do so when we can guarantee everyone’s safety.